Categories / Intercom Fin
Intercom Fin
Visit Website ↗Fin is Intercom's AI customer-service agent. It works inside Intercom's helpdesk or on top of tools like Zendesk and Salesforce, and is billed per resolved outcome.
Prices may change. These are correct as of 10 Nov 2026. Please confirm on the vendor's own page before you pay.
Verified. Intercom's pricing page and its own guides agree on $29 for Essential and $0.99 per outcome for Fin. Advanced and Expert show $99 and $139 on the page markup and $85 and $132 in the guides, which say annual billing.
Free plan
No free plan. No free plan. 14-day free trial, no card needed.
Plans and prices (USD)
Swipe the table sideways to see what each plan includes.
| Plan | Billed monthly | Yearly, per month | What it includes |
|---|---|---|---|
| Essential per seat |
$29 | $29 |
|
| Advanced per seat |
$99 | $85 |
|
| Expert per seat |
$139 | $132 |
|
| Fin AI Agent per usage |
not recorded | not recorded |
|
"Not recorded" means we did not find that price, not that it is free. Prices exclude tax and can differ by country.
Where it may fit
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Taken from what the vendor says the tool does. We have not tested it.
What to watch
- Fin is billed per outcome, so the bill grows with how many chats it resolves.
- WhatsApp, SMS, email campaigns and phone are charged on top.
Sources
- Intercom pricing (checked 10 Nov 2026)
- Intercom: live chat pricing 2026 (checked 10 Nov 2026)
- Intercom: AI agent pricing comparison (checked 10 Nov 2026)
- Intercom vs Front (plan prices) (checked 10 Nov 2026)
Open Intercom Fin's own site · Report a mistake on this page