Categories / Zendesk AI Agents
Zendesk AI Agents
Visit Website ↗AI agents built into Zendesk Support and Suite that resolve customer requests across chat, email, voice and messaging, billed per automated resolution on top of per-agent plans.
Prices may change. These are correct as of 10 Nov 2026. Please confirm on the vendor's own page before you pay.
Verified. Agent prices are from Zendesk's pricing page (annual billing saves about 20%). AI agents are included in every plan, with resolutions beyond the plan allowance charged at $1.50 committed or $2.00 pay as you go. Suite Enterprise is quote-only.
Free plan
No free plan. 14-day free trial, no credit card required.
Plans and prices (USD)
Swipe the table sideways to see what each plan includes.
| Plan | Billed monthly | Yearly, per month | What it includes |
|---|---|---|---|
| Support Team per per agent per month |
$25 | $19 |
|
| Suite Team per per agent per month |
$69 | $55 |
|
| Suite Professional per per agent per month |
$149 | $115 |
|
| Add-ons per per agent per month |
not recorded | not recorded |
|
"Not recorded" means we did not find that price, not that it is free. Prices exclude tax and can differ by country.
Where it may fit
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Taken from what the vendor says the tool does. We have not tested it.
What to watch
- Resolution allowance is small per agent
- Add-ons and voice cost extra
Sources
- Zendesk pricing (checked 10 Nov 2026)
- Zendesk AI agents (checked 10 Nov 2026)
- Zendesk vs Freshdesk (checked 10 Nov 2026)
Open Zendesk AI Agents's own site · Report a mistake on this page